Home Warranty
Frequently Asked Questions
What is a home warranty?
A: The standard home warranty is a one-year service contract that protects a resale home buyer or current homeowner against the cost of unexpected repairs or replacement of major systems and appliances that break down due to normal usage. Coverage is also available to home sellers during the listing and escrow period to help them keep unforeseen breakdowns from potentially delaying the close of sale.
How does a home warranty help me?
A: Home buyers and sellers both enjoy peace of mind, convenience, budget protection, and easy, dependable service. No more searching the Yellow Pages for a reputable repairman, no more hassles over the cost of repairs, no more budget busting repair bills.
Does the home require an inspection?
A: Generally no, the home will not require an inspection but that answer can vary from company to company. Consult with the Home Warranty Provider to be sure.
What if I need service?
A: That answer varies from company to company, but in general you make one toll-free call to the Customer Service Department. Most of those departments are open 24 hours a day, 7 days a week, 365 days a year. Some even offer online service requests.
Who handles the repairs?
A: Most Home Warranty companies maintain a network of qualified independent service contractors to serve you. With one call to the Customer Service Department you will be referred to a local specialist in your area to handle the repairs. Some companies will allow you to choose your own repair company, but that varies depending on the Home Warranty Provider you select. Check with your Home Warranty Provider or consult your service contract for specific details.
What is the difference between my homeowner insurance policy and a home warranty plan?
A: A one-year home warranty covers items not covered under your standard homeowner policy - filling a critical gap in the protection of your home. For example, if your dishwasher leaks and water damages the floor, your homeowner's insurance policy may cover the damage to the floor, but not the repair or replacement of the dishwasher. With a Home Warranty, your dishwasher will normally be covered!!
Can I renew each year?
A: Many plans are renewable. Ask your Home Warranty Provider for the terms of renewal and the renewal rate.
